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Intrex has six North Carolina retail and computer service and repair locations in:
   Cary Store
   Durham / Chapel Hill Store
   Greensboro Store
   High Point Store
   Raleigh Store
   Winston Salem Store


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Service and Support
Computer repair is Performed in our stores:  computer, laptop, notebook repair, upgrades, virus & spyware removal, data transfers, motherboard installations, drive & card installations, OS reloads, insurance damage assessment and much more... if computers are involved, we can service it.

Each Intrex store location includes a service and repair center.  Our repair facilities are located in Cary, Chapel Hill, Durham, Greensboro, High Point, Raleigh and Winston Salem. 


Labor Rates:

Simple 'Express' Diagnostics or Repair:

While you wait quick diagnostics/repair - provided problem qualifies - click banner above for more details


Normal Diagnostics:

Diagnose a PC or parts to find the problem


Simple Malware Removal

Simple Virus & Spyware removal. Includes Diagnostics.


Complex Malware Removal

Difficult Virus & Spyware removal. Includes Diagnostics,  installation of Windows critical updates, and OS re-installation if needed.


Hard Drive Cloning:

Clone a hard drive to another

Clone, standard drive install, & standard diagnostics combo



Data Backup: Backup/Transfer select files to another hard drive


Data Backup to optical:

Backup data to CD/DVD, per optical disk (in addition to backup)


Data Import and Setup:

Specific files, e-mail, favorites, cookies (in addition to backup)


Data Recovery: 

Successful/Failed (non-refundable)


Windows Installation/Repair

Windows 10 OS -Includes Drivers & Windows Updates

Legacy OS -Includes Drivers & Windows Updates



Update Windows:

Download and Install Windows Updates and Service Packs


Driver Download & Installation:

Per Driver


Software Installation:

Per application


Memory Installation:

Includes testing


CPU Installation:

CPU and/or CPU Fan installation


Power Supply Replacement:

Case power supply replacement


Drive Installation: fee is per drive

Floppy, CD-ROM , Hard Drive (No O/S), CD-RW,  DVD-R, DVD-RW


Card Installation:  fee is per card



Drive installation in an Enclosure:

Includes installation and formatting


Drive Disposal 1 Drive Disposal with Low Level Drive Formatting $20
Drive Disposal 2 Drive Disposal with Low Level Formatting & Physical Drive Destruction $30

Motherboard Installation: No extra charge for CPU,
memory, video card that are also being installed

Motherboard replacement (No configuration)
Motherboard replacement, including configuration/setup


PC Assembly:

(Hardware only, no software or O/S work)


Tablet Repair:

Tablet Repair including disassembly, reassembly & diagnostics


Insurance Damage Assessment, Desktop

Can only be performed in-store


Insurance Damage Assessment, Laptop or All-in-one

Can only be performed in-store


In Store Rush Fee:

Priority service


In Store Desktop Labor Rates:

Charged in 20 minute increments


 Notebook Specific Services:

Notebook Simple Assembly:

Un-assemble and reassemble a notebook, includes the  diagnostic fee


Notebook Complex Assembly:   Includes Motherboard

Un-assemble and reassemble a notebook, includes the  diagnostic fee


Notebook Solder Work:

Soldering of connectors in notebooks


Laptop Screen Replacement : Replacing Laptop Screen standard diagnostics & install only       $89

In Store Notebook Labor Rates:  

Charged in 20 minute increments


IMPORTANT:  Flat non-hourly fees reflect typical installations or work, with no complications or special circumstances; please be aware that extra charges may apply at an hourly charge.

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Computer Stores in North Carolina (NC):   Cary | Chapel Hill / Durham | Greensboro North | High Point | Raleigh | Winston Salem

Not responsible for typographical errors. Prices subject to change without notice.
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